My Services

You’ll Find No Cookie Cutter Solutions Here

Oh!…I do have proven processes and methods in the way we work!  However, I tailor those to what your business actually needs.

From Consulting to Planning to Management – I get your business running smoothly.

Pam is great at constructing a strategic roadmap that pulls out the focus for your business! During my session with Pam, she made me feel like I could tell her anything and dream big. It was so great to be able to walk away with a solid, implementable roadmap in place in order to move my mission forward. The ROI, Return on Effort, is already paying off huge. 

Leslie L.

Just Sayin' Ops

Everything Starts Here

featuring the “ignite your ops” program

This program is for you if you are an established business with 5 – 25 team members, whether they are contractors, remote workers or in-house staff.  You have some things in the works, but are about to hit that tipping point where growth won’t be sustainable if you don’t get on top of things. 

No matter what your challenges are you and your team must have absolute clarity on where your business is now – where you want to be down the road – and how you will get there!

Within the “Ignite Your Ops™” program there are 2-potential tracks to having an impactful Strategic Action Plan.

Track #1. Leveraging the Strategic Mapping Model™ and some of my own insights from over 20 years experience in making the life of CEO’s easier – we look into the 7-foundational areas of your business and get a comprehensive and in-depth Strategic Action Plan in place.

Track #2. Leveraging Phase I of my “Ignite Your Systems™” program, I will guide you through a process where we look at a myriad of existing processes and procedures in your business.  Some of them may even just be in your head or on sticky notes!  When everything is in one well-organized place it will be easy to see where there are gaps in your business systems, and opportunities for improvements.

We then get everything into a prioritized and comprehensive plan that will allow you to make steady progress in tightening up your systems.

Your Strategic Action Plans will be so well laid out and comprehensive that you can either choose to DIY it and have your team implement things – or we will discuss other ways I partner with my clients!

The Details

Discovery Conversation

This complimentary session includes…

  • A pre-assessment
  • A Zoom meeting (approximately 60-minutes)
  • An invitation to up to 3 others on your leadership team

Assess, Strategize & Plan

Highlights of what’s included…

  • Up to (3) 2-hour sessions over the course of about 2 weeks, with some pre-work and in-between work for you and your team
  • Meeting and/or conducting surveys with your team, as applicable to your chosen track
  • Providing various workbooks, templates, checklists, reports, summaries and the Strategic Action Plan – as applicable for your chosen track.  
  • A 14-day post sessions followup call – to make sure all is well and to tie up any loose ends.  

Implement the Plan

I will help you decide what the best next step is for you and your team in implementing your Strategic Action Plan.  Options may include…

  • Getting your plan into your PM tool (this is an addon feature)
  • Should you decide to DIY it – I’ll provide pro-tips that are unique to your business and team in getting things done
  • You may decide you want all of the weight off of your shoulders!  In that case we can discuss how we can continue to work together!

Everything Starts Here

featuring the “ignite your ops ” program

This program is for you if you are an established business with 5 – 25 team members, whether they are contractors, remote workers or in-house staff.  You have some things in the works, but are about to hit that tipping point where growth won’t be sustainable if you don’t get on top of things. 

No matter what your challenges are you and your team must have absolute clarity on where your business is now – where you want to be down the road – and how you will get there!

Within the “Ignite Your Ops™” program there are 2-potential tracks to having an impactful Strategic Action Plan.

Track #1. Leveraging the Strategic Mapping Model™ and some of my own insights from over 20 years experience in making the life of CEO’s easier – we look into the 7-foundational areas of your business and get a comprehensive and in-depth Strategic Action Plan in place.

Track #2. Leveraging Phase I of my “Ignite Your Systems™” program, I will guide you through a process where we look at a myriad of existing processes and procedures in your business.  Some of them may even just be in your head or on sticky notes!  When everything is in one well-organized place it will be easy to see where there are gaps in your business systems, and opportunities for improvements.

We then get everything into a prioritized and comprehensive plan that will allow you to make steady progress in tightening up your systems.

Your Strategic Action Plans will be so well laid out and comprehensive that you can either choose to DIY it and have your team implement things – or we will discuss other ways I partner with my clients!

The Details

Discovery Conversation

This complimentary session includes…

  • A pre-assessment
  • A Zoom meeting (approximately 60-minutes)
  • An invitation to up to 3 others on your leadership team

Assess, Strategize & Plan

Highlights of what’s included…

  • Up to (3) 2-hour sessions over the course of about 2 weeks, with some pre-work and in-between work for you and your team
  • Meeting and/or conducting surveys with your team, as applicable to your chosen track
  • Providing various workbooks, templates, checklists, reports, summaries and the Strategic Action Plan – as applicable for your chosen track.  
  • A 14-day post sessions followup call – to make sure all is well and to tie up any loose ends.  

Implement the Plan

I will help you decide what the best next step is for you and your team in implementing your Strategic Action Plan.  Options may include…

  • Getting your plan into your PM tool (this is an addon feature)
  • Should you decide to DIY it – I’ll provide pro-tips that are unique to your business and team in getting things done
  • You may decide you want all of the weight off of your shoulders!  In that case we can discuss how we can continue to work together!

Pam is great at constructing a strategic roadmap that pulls out the focus for your business! During my session with Pam, she made me feel like I could tell her anything and dream big. It was so great to be able to walk away with a solid, implementable roadmap in place in order to move my mission forward. The ROI, Return on Effort, is already paying off huge. 

Leslie L.

Just Sayin' Ops

Other Ways I Partner With You

woman in gray long sleeve shirt hugging man in blue long sleeve shirt

Business Process Improvement "BPI"

3-month or 6-month packages available.  

Perfect for established businesses that have teams of 5-25 and a few processes in place. However, things are still falling through the cracks and there’s chaos and inefficiencies.

This IS the next best solution to a complete “done-for-you” solution!  Your business will be running so smoothly that it will practically run itself.

It’s also critical to ensuring your team is consistently doing the right things, the right wayevery time!

Highlights of what you get…

  • The “Ignite Your Systems” Strategy Session to identify and prioritize your systems
  • Team training
  • On average, completion of approximately 25 procedures done and documented, per month.
  • Conducting Process Party days where I work with your team for a full day while we knock out a bunch of procedures  
  • Get related systems into your project management tool
  • Create / enhance your SOP and Policy Manual

We all need trusted advisors, and this is perfect when you just need some help, someone to brainstorm with, or need some quick advice – here and there.  

What I do to support you…

  • Pre-session assessments.
  • Up to (3) 1-hour sessions each month to give you guidance related to your operations – which includes, but not necessarily limited to, your team, processes, projects and customers
  • Post-session | Short summary report and go forward plan
  • Unlimited Voxer and email support throughout the month

3-month or 6-month packages available
Investment = $2997

*Optional Single Session: $297 each

Launch Strategy & Planning

This is perfect for established businesses.  You have a small and effective team who are great at implementation – but launch strategy & planning just isn’t their jam! 

Highlights of how I help…

  • (2) Kickoff Meetings.  (1) with you and key leadership to develop the launch charter, and (2) to get key members of your team onboard and in alignment
  • A complete layout of the launch strategy – from idea through to post-launch wrap-up.  
  • A detailed launch plan with the timeline, milestones, tasks and resources laid out for your team to follow.  

*Optional:  We can also discuss bringing me in as your Launch Manager when your team is not up-to-the task.  It’s always best to decide that after the plan is in place, so you have what you need to make an informed decision. 

Need a True Project Management Tool?

Lots of practical features – but not a ton of fluff!

Teamwork is my tool of choice.  I’ve strayed a couple of times over the past decade, but found that nothing else compares!

In full disclosure – if you choose to click the free trial image and try Teamwork through my affiliate link I do receive a small commission if you decide to purchase after your trial.

Try It For Free Here

My marketing firm engaged Pam to help us in creating internal processes and systems to increase our visibility and effectiveness.

I have found Pam to be a very thoughtful leader, small business advocate and talented process coach. She understands the unique needs of entrepreneurs and business owners.

She easily identifies critical elements to successfully launch or recharge their businesses in order to gain exposure, increase revenue and better serve clients.

Her tremendous skill set encompasses a superb aptitude for listening and assessment, organization, creativity and relationship building.

In addition, she excels in program/system development and implementation coaching. Pam’s integrity, enthusiasm and genuine caring combined with her business acumen have made her an asset to our organization and those we have had the pleasure of referring to her.

Vickie Thomas

Brand Marketing & Leadership Specialist, The Thomas Group Solutions